Supercall is the AI-powered contact center built on top of messaging platforms. Customers call your WhatsApp number — our voicebot answers in their language, with their accent. Seamless handoff to humans when needed.
Calls resolved by AI
Average response time
Localized accents
🟢 Online · Voice call active
Trusted by forward-thinking teams across Malaysia & Singapore
Connect your WhatsApp Business number. Configure your AI agent. Go live in minutes — not months.
Link your existing WhatsApp Business API number to Supercall. We handle the voice routing, you keep your number and brand identity.
Upload your FAQs, product catalog, and SOPs. Choose a localized voice accent. Your AI agent learns your business in minutes.
Run fully on AI autopilot, or set up smart handoff rules so human agents take over complex cases. You decide the balance.
Customers call your WhatsApp number like they would any business. But instead of hold music, our AI voicebot answers instantly — in their language, with a natural accent. It handles inquiries, resolves issues, and books appointments autonomously. When it can't, it transfers to a human agent seamlessly.
AI knows when to step aside. Set custom triggers — sentiment drops, VIP callers, complex requests — and calls transfer to your agents with full context preserved. No repetition. No frustration.
See every call, resolution rate, customer sentiment score, and agent performance in a live dashboard. Know exactly where AI handles it and where humans are needed.
Connect Supercall to your CRM, helpdesk, or ERP. AI agents can look up orders, update tickets, and trigger workflows — all during the call.
End-to-end encryption on all calls. SOC 2 compliant. Data residency options in Malaysia, Singapore, and Asia-Pacific. PDPA (MY), PDPA (SG), and GDPR ready.
Our voice AI doesn't sound like a robot reading a script. It speaks naturally, understands context, handles interruptions, and even laughs at jokes.
Not just language translation — true accent localization. A Malaysian caller hears natural Malay intonation. A Singaporean caller hears Singlish-friendly English. Builds instant trust.
Conversation flows naturally with near-zero delay. No awkward pauses. No "please wait while I process." Just real conversation.
AI remembers the full conversation history. If a caller was transferred from chat, the voicebot already knows the issue. No starting from scratch.
Detects frustration, urgency, or confusion in real-time. Adjusts tone accordingly — or escalates to a human when empathy is what's needed most.
Create branded voice personalities that match your company tone — professional, friendly, playful. Your AI agent, your brand voice.
Order status, returns, product questions — all handled by AI voice. Cut support costs by 70% while improving CSAT scores.
Appointment scheduling, prescription refills, lab result queries. HIPAA-ready AI that speaks to patients with care.
Balance inquiries, transaction alerts, loan status updates. Voice authentication built-in for secure self-service.
Booking changes, check-in assistance, local recommendations. Multilingual AI for global travellers calling from anywhere.
Real-time delivery tracking, driver dispatch, proof-of-delivery confirmations — all over a WhatsApp voice call.
Enrollment inquiries, schedule changes, grade lookups. AI agents that handle the volume while staff focuses on students.
Start with AI, add humans when you need them. Or start with humans and let AI take over gradually. Your call.
For teams that want WhatsApp as a voice channel with full human agent routing.
Billed annually · $59 month-to-month
Let AI handle everything. Human-like voice conversations at a fraction of the cost.
Includes 1,250 AI minutes · $0.07/min after
AI handles the volume. Humans handle the exceptions. The best of both worlds.
Includes 1,250 AI mins · $0.13/min after · + $39/agent
Enterprise? Need on-prem or custom deployment? Let's talk →
We're building the universal AI voice layer for every messaging platform your customers already use.
Voice + chat on the world's #1 messaging app
Voice bots for 800M+ Telegram users
Reach 75M+ Vietnamese users
Japan, Korea & Thailand reach
We replaced our entire IVR system with Supercall in one week. Our Malaysian customers can now call our WhatsApp number and get help in Malay, English, or Mandarin — seamlessly. Resolution time dropped from 8 minutes to under 2. The AI handles 93% of calls — the other 7% go to agents with full context. It's the future of customer service.
14-day free trial. No credit card required. Setup in under 10 minutes.