Now live on WhatsApp — Telegram, SMS/RCS & iMessage launching within 6 months
AI Voice Contact Center — WhatsApp-First · Singapore

Your customers call WhatsApp.
Our AI answers instantly.

Replace hold music with an AI voicebot that speaks in English, Mandarin, Tamil or Malay — resolving 95% of inquiries without a human agent.

Start free 14-day trial Book a demo
95%
Calls Resolved by AI
<2s
Average Response Time
40+
Localized Accents
<300ms
Voice Latency

From 1-to-1 to Many-to-Many

Traditional WhatsApp support creates bottlenecks. Supercall transforms it into a scalable, always-on AI contact center — every caller answered instantly, simultaneously.

Traditional

WhatsApp 1-to-1

One customer tied to one human agent — creates queues & limits scale

  • Customer AConnected
  • Customer BWaiting
  • Customer CWaiting
WhatsApp
1 AgentBusy
Queue builds up One agent = one call at a time Others wait → frustrated customers
Active call Queued / waiting 1 agent handles all
Supercall

WhatsApp Many-to-Many

Every caller gets instant AI attention — unlimited parallel conversations, zero queue

  • Customer AConnected
  • Customer BConnected
  • Customer CConnected
  • + More...Connected
AI Supercall
95% Resolvedby AI instantly
5% Escalatedto human agent
Parallel AI calls Smart human escalation Unlimited concurrency
Setup

Live in minutes, not months.

Connect your existing WhatsApp Business number and configure your AI agent — no code, no complex onboarding.

  1. Link your WhatsApp Business number

    Connect your existing WhatsApp Business API number to Supercall — no new number needed.

  2. Configure your AI agent

    Set your language, accents (English, Mandarin, Tamil, Malay), business rules, and escalation triggers.

  3. Go live instantly

    Customers call your WhatsApp number and the AI answers immediately — in their language, with their accent.

  4. Monitor & optimize

    Track resolution rates, sentiment scores, and agent performance from a live analytics dashboard.

Integrations
SalesforceHubSpotZoho CRMZendeskShopifyCustom API
Security & Compliance
PDPA Compliant MAS TRM-aligned SOC 2 Type II Data Residency SG End-to-end Encrypted
Supercall AIWhatsApp Business · Online
Hi there! Thanks for calling. How can I help you today?
9:04 AM
I want to cancel my subscription.
9:04 AM
I understand. I've pulled up your account — you're on the Pro plan. Before I process that, would you be open to a 50% discount for 3 months?
9:04 AM
Actually yeah, that works.
9:05 AM
Done! ✓ Your discount is applied starting today. I've sent the confirmation to your WhatsApp. Anything else?
9:05 AM
Accent Localization

Sounds like a local. Scales like a cloud.

Trust collapses instantly when an AI sounds wrong. Supercall supports 40+ localized accents — not just language translation, but true accent localization tuned to the Singapore market.

English, Mandarin, Tamil, Malay — every caller hears a familiar, trustworthy voice in their own language, automatically.

English (SG)MandarinTamilMalayEnglish (UK)English (US)Bahasa IndonesiaJapanese+ 32 more

Everything your contact center needs.

Sub-300ms Latency

Natural, human-speed conversation flow — no awkward pauses, no robotic delays.

Smart Human Handoff

Set triggers — sentiment drops, VIP callers, complex requests — and calls transfer with full context preserved.

Live Analytics Dashboard

See every call, resolution rate, sentiment score, and agent performance in real time.

CRM & API Integrations

Connect to Salesforce, HubSpot, Zoho, and custom webhooks — AI can look up orders and update tickets during the call.

Enterprise Security

SOC 2 Type II, PDPA compliant, MAS TRM-aligned — built for Singapore's regulated industries with local data residency.

Unlimited Concurrency

Handle hundreds of simultaneous callers — no queues, no hold music, no dropped calls.

Built for high-volume industries.

Showing use cases for

E-Commerce

Order status, returns, product queries — resolved instantly at scale.

Healthcare

Appointment scheduling, prescription refills — HIPAA-eligible AI.

Banking & Fintech

Balance inquiries, transaction alerts, loan status — TCPA & CCPA compliant.

Travel & Hospitality

Booking changes, multilingual support, 24/7 service across time zones.

Logistics

Delivery tracking, driver dispatch, proof-of-delivery confirmations.

Education

Enrollment inquiries, schedule changes, grade lookups — freeing up staff.

E-Commerce

Order status, returns & product questions in BM, English & Mandarin — cut support costs by 70%.

Healthcare

Appointment scheduling & prescription refills with PDPA-ready AI that speaks to patients with care.

Banking & Fintech

Balance inquiries, loan status, transaction alerts — voice auth built-in for secure self-service.

BPO & Contact Centers

AI augments your agents — handling high-volume Tier 1 calls so humans focus on complex cases.

Logistics

Real-time delivery tracking & driver dispatch — all over a WhatsApp voice call.

Education

Enrollment inquiries & schedule changes in multiple languages while staff focuses on students.

E-Commerce

Order status, returns & product queries in English, Mandarin & Tamil — instantly resolved at scale.

Healthcare

Appointment scheduling & lab result queries — PDPA-compliant AI that speaks to patients with care.

Banking & Fintech

Balance inquiries & loan status updates — MAS TRM-aligned with voice authentication built-in.

Enterprise & Telco

High-volume inbound handling across multilingual Singapore customer bases — zero queue, always-on.

Travel & Hospitality

Booking changes & multilingual concierge — AI that serves travellers in their native language 24/7.

Education

Enrollment inquiries & schedule changes across Singapore's multilingual student population.

Serving Singapore businesses — PDPA · MAS TRM-aligned · English · Mandarin · Tamil · Malay

Simple, usage-based pricing.

No minimum commitment. Cancel anytime. 14-day free trial — no credit card required.

Starter
S$32/agent/mo

Get started with WhatsApp voice routing and human agent support. Simple, affordable, no AI required.

Includes 130 minutes · S$0.16/min after

  • WhatsApp voice call routing
  • Up to 20 agents
  • Call recording & transcription
  • Basic analytics dashboard
  • CRM integrations (Salesforce, HubSpot, Zoho)
  • Email & chat support
  • 130 included minutes/mo
Most Popular
AI Autopilot
S$63/mo

Let AI handle every call. Human-like conversations with predictable monthly pricing and generous included minutes.

Includes 240 AI minutes · S$0.16/min after

  • Everything in Starter (except: 130 included minutes/mo)
  • AI voicebot with 40+ accents
  • Unlimited concurrent calls
  • Custom voice persona builder
  • Advanced analytics & sentiment
  • API access & webhooks
  • Priority support (Slack / phone)
  • Knowledge base training
  • 240 AI minutes included/mo
Hybrid
S$95/mo

AI handles the volume. Humans handle exceptions. Smart routing between both, with included AI minutes.

Includes 270 AI minutes · S$0.16/min after · +S$32/agent

  • Everything in AI Autopilot (except: 240 AI minutes included/mo)
  • Smart AI → Human handoff engine
  • Custom escalation rules builder
  • Unified AI + human dashboard
  • Dedicated customer success manager
  • SLA guarantee (99.9% uptime)
  • Custom integrations & onboarding
  • Volume discounts available
  • 270 AI minutes included/mo
We replaced our entire IVR system with Supercall in one week. Our customers can now reach us on WhatsApp and get help in English or Mandarin — instantly. Resolution time dropped from 8 minutes to under 2.
— Head of Customer Experience, Leading Singapore Enterprise
Get in touch

See Supercall in action — book a demo

Talk to our team. We'll walk you through a live demo in your language, help you estimate costs, and get your first AI agent configured — all in one call.

  • We'll reach out within 1 business day
  • Live demo of the AI voicebot in your language
  • Custom pricing estimate for your call volume
  • No commitment — no credit card needed
  • Serving Singapore businesses across all industries

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