AI-driven Real-time Guidance

Consistently align every customer-agent interaction with business goals. AI listens in the background of a every call interaction to display real-time snippets that guide or course correct the direction of conversation.

AI-driven Real-time Supervisory

AI listens in the background of every call interaction to alert supervisors on issues with different categories of significance.

AI-driven Post Interaction Supervisory

Generative AI summarizes every call interaction to be saved as a ticket.

AI-driven After Call Works

Generative AI summarizes every call interaction to be saved as a ticket.

AI-driven Quality Assurance

Summarizes every call interaction, auto-scores staff performance for every criteria with justification.

AI-driven Insights
(Interaction Analysis)

Provides Interaction Analysis based on a single interaction.

AI-driven Insights
(Individual Customer Analysis)

Provides Individual Customer Analysis that deeply analyzes a customer from historic interactions.

AI-driven Insights
(General Customer Analysis)

Provides General Customer Analysis that segments what customers are saying supported by actual customer phrases.

SuperCall works with your
CRM solutions

View All Integrations

Testimonials

Configure bot once and deploy across multiple mobile messaging channels

Rica Rica

SuperCall has delivered a unique experience for managing agents and call transfers in different locations on a consolidated platform.

Weld Corporate Services Sdn Bhd

I'm impressed by the automation efficiency of quality assurance for calls.

ITGDN

The speech-to-text in customer-agent real-time conversation panel is a game-changing capability!