IVR

Try Hosted IVR Software Risk-Free

IVR system software (Interactive Voice Response) allows you to manage your voice menus and call flows from an intuitive online interface. Managed in the cloud, SUPERCALL's hosted IVR solution lets you create multi level IVR menus and route calls to groups, queues, users, voicemail, or external phone numbers. Manage your cloud IVR, call recordings, call logs and much more from one online interface. Activate a phone number from any of SUPERCALL’s 170+ available countries and try the top international IVR solution today!

Save Time for Agents and Callers with IVR Routing

Give your callers a better experience by reducing the number of call transfers, improving self-service, and prioritizing your company's high value customers with a well-organized IVR system.

Personalize Your Customer Experience

Create an unlimited number of customized greetings and menus within your IVR system to deliver a more personalized customer experience with effective call routing.

Affordable International IVR Coverage

SUPERCALL includes hosted IVR features with every phone number you purchase. Available in 170+ countries, no other IVR service provider gives you the coverage that SUPERCALL does!

Setting Up Your Cloud-Based IVR is Easy and Affordable

Our cloud IVR software is simple to set up an is included with each phone number at no extra cost.

Unlimited Menus

Set up as many IVR menus as your business needs, with options to route to users, numbers, groups, queues, or other IVRs.

International IVR

Use your IVR internationally to route your inbound phone calls to anywhere in the world.

Personalized Greetings

Setup cloud IVR with custom greetings that suits your business and directs callers based on their needs.

Custom Routing

Combine IVR and ACD (automated routing) to offer your callers the most efficient experience possible.

Analytics and Dashboards

Custom dispositions and advanced analytics make it easy to measure the impact of IVR on your call metrics (only available after purchasing user licenses).