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CALL MGMT
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SUPER AI
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Case Studies
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Case 1: Telco
Improve conversion dramatically -
Case 2: Healthcare
Increase consultation -
Case 3: Fintech
Increase compliance and monitoring
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Real-time Guidance
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Emotional Intelligence
Guides on 7 basic emotions -
Behavioral Intelligence
Guides on pace, energy, silence, interruption -
Personality Intelligence
Controller, Feeler, Thinker, Entertainer -
Situational Intelligence
Perception Management and Value Enhancement -
Compliance Intelligence
Critical and business compliance -
Product Intelligence
Integration with knowledge base
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AI Automated Supervision
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Real-time Agent Supervisory
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Post Interaction Agent Supervisory
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Real-time Customer Supervisory
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Post Interaction Customer Supervisory
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AI Automated Agent Evaluation
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Auto-generation of Scorecard Metrics
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Scorecard and Justification
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Scorecard Formats, Weightings, Scales
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Multi-lingual Support
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AI Automated Coaching and Training
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Automated Coaching Framework
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Personalized Training Modules
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AI Automated Customer Journey
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Mapping and Visualization
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Pain Point Identification
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Needs Anticipation
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Interaction Personalization
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AI Automated Customer Survey
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Feedback Collection
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Experience Measurement
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Pain Identification
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Action Plan
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- PRICING
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+603.2096.9000
support@supercall.ai
